How to Complete End of Shift
Use this procedure to complete End of Shift (EOS), count the till, process the banking envelope, enter the float and close the register off for a new day.
Step 1 – Turn on the Computer.
1. Press the button on the right-hand side of both POS to turn them on.
2. Enter the computer password.
Step 2 - Count the Cash
While the computers are turning on count all notes and coins in the till.
Record the count on the yellow banking envelope.
Record:
- Your name.
- Date.
- Shift.
Record the quantity of each denomination, not the value.
Examples:
Correct:
- 20 × $1 coins
- 5 × $2 coins
- 10 × $50 notes
Incorrect:
- $20 in $1 coins
- $10 in $2 coins
- $500 in $50 notes
Step 3 - Open Tower
- Open Tower.
- From the POS screen select End of Shift.
- Check there’s paper in the receipt printer
Step 4 - Complete End of Shift
- Sales Page:
- Click Next.
- Adjustment report (shows deleted sales):
- Click Next.
- Count Cash and Notes:
- Enter the cash count exactly as recorded on the yellow envelope.
- Record the total cash amount in the till on the yellow envelope.
- Click Next.
-
Takings reconciliation:
- Scroll Down.
- Check Variance
- IF VARIANCE IS LESS THAN $10, click next
- IF VARIANCE IS MORE THAN $10 SEE TROUBLESHOOTING
- Record any variances on yellow envolope
- Click Next
Step 5 - Complete Transfer
1. 
1. Click next. It’ll transfer and print a receipt.
· If the receipt doesn’t print check there’s paper in the receipt printer
· If the end of shift didn’t transfer, you’ll need to do it again,
· You can check if it’s transferred by clicking end of shift again, if there’s any sales then it didn’t work.
· Close the entire tower program, wait 2 min and then reopen it. It takes 2 min to reset in the back end, if you don’t wait 2 min its more likely to crash at the last second again.
Step 6- Enter the Float
1. Calculate the float.
1. You wrote the total cash on the envelope, it’s also on the receipt.
2. Subtract the $50s, $100s and excess $20/$10/$5 notes (over 25 ish is excess)
3. That amount left is your float.
2. Close the End of Shift screen
3. Open Point of Sales Screen
4. Click Open till
5. 
Enter the float as a NEGATIVE (very important!) ie -655.20
6. Adjustment reason is float
7. Enter your staff initials
8. Click OK
9. Put the float receipt in the till
Step 7- Put Cash in Office.
1. Put all $50 notes, $100 notes and any excess $20, $10 and $5 notes into the yellow envelope with the long receipt.
2. Seal the envelope
3. Put the envelope in the safe upstairs in the back office. Posting the envelope under the door of the second office is an acceptable alternative on days that we are short staffed/ in a rush/ on weekends.
Trouble Shooting
Till Drawer Does Not Open or Receipt Printer Does Not Print
- The receipt printer powers the till draw.
- Check power is on the receipt printer
- Check paper in receipt printer
- Check cables are all connected, unplug and re-plug them in.
Keywords
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