5.0 SAFEGUARDS
5.1 Rights of Search
- The business may check bags, vehicles, or belongings on site if needed for safety/security.
- You can ask for another staff member to be present.
- Refusing a search may lead to disciplinary action. Police may be involved if required.
5.2 IT, Email & Internet
- Software – Only approved programs may be installed. No downloads or personal software without management OK.
- Viruses & security – All files/software must be checked before use.
- Internet use – For work only. No offensive, illegal, gambling, or risky websites. No personal use on store devices. Including planning of holidays, shopping or social media.
- Email use – Work email is for business. Always:
- Use your email signature or write your name (even internally).
- Be professional – no abusive or “hasty” emails.
- No jokes, chain mail, or personal stuff.
- Email accounts –
- kasquotes@gmail.com – Camping quotes
- kastrademarine@gmail.com – Marine trade accounts
- accounts@karrathaadventuresports.com.au – All invoices/statements
- natasha@karrathaadventuresports.com.au – Natasha (secure account)
- fishing@karrathaadventuresports.com.au – Fishing crew
5.3 Social Media
· Employees must not post or share confidential workplace information, internal matters, customer information, or content that may damage the reputation of Karratha Adventure Sports, its staff, customers, or suppliers.
· Staff may create or share work-related social media content, including products, demonstrations, events, and store activities, where approved by management or as part of their role.
· Employees must not present personal opinions as official business statements unless authorised to do so.
· Personal social media use during work hours must not interfere with work duties, customer service, safety, or productivity.
· Any breach of this policy may result in disciplinary action.
5.4 Phones & Devices
- Work devices are for business use only.
- If a customer doesn’t answer a call, send a text from the work phone using the script in Notes.
- Personal phones must be kept in the tearoom with the exception of management permission
- Mangers and first aid officers are authorised to keep their personal phones on them for work related purposes.
- No earbuds/headphones on shift — you need to stay alert and aware of your surroundings.
- No scrolling socials, texting, or personal use while working.
5.5 Surveillance
- CCTV, audio recording, and digital monitoring will occur for safety and security.
- Monitoring may include phone & internet use, emails, audio recording, and till systems.
- Cameras are visible — never in bathrooms, change rooms, or the tea room.
- Any and all surveillance, monitoring, recordings, and system data may be reviewed and used as part of workplace investigations, safety incidents, policy breaches, customer complaints, performance management, or disciplinary matters.
- Secretly recording colleagues is illegal and will not be tolerated.
5.6 Cash Handling / Till Procedures
- Report all discrepancies immediately. Record and initial them.
- No changing prices without manager approval.
- All paperwork/money must be handed to management at end of day.
- Staff are responsible for money until it’s handed in.
- Juniors – cash payments over $200 must be checked by an adult due to past mistakes.