Ordering Minn Kota Electric Motors

How to process customer orders for Minn Kota electric motors and accessories.

 

Step 1 – Confirm the Order

Before proceeding:

• Confirm the customer has selected the correct Minn Kota model.
• Confirm any required accessories (battery, charger, mounting bracket, quick release plate, batteries, etc.).
• Ensure the customer is happy with the final price.
• Confirm they wish to proceed with the purchase.
• Complete the Minn Kota Order Form. (Link)

 

Step 2 – Check Stock & Prepare the Quote

Check Stock

Log into the BLA Dealer Portal and check stock availability. https://brunswickb2cpartners.b2clogin.com/brunswickb2cpartners.onmicrosoft.com/B2C_1A_BLA_SigninSaml/samlp/sso/login

 

If stock is unavailable or you need to confirm warehouse locations or freight, contact:

• BLA Customer Service: 1300 252 725
• Mike (BLA Representative): 0437 991 670

They can both:

• Confirm stock availability.
• Check stock across multiple warehouses.
• Quote freight costs.
• Arrange stock from the closest warehouse to reduce delivery times where possible.

Standard Freight Guide

When ordering through the BLA Portal:

• Motors with an 87" shaft or longer – $198
• Motors with a shaft under 87" – $165

 

Prepare the Quote

On any computer:

1. Add the customer card with the company “Minn Kota” (don’t forget the space)
2. Add the Minn Kota items to the sale.
3. Add the Freight stock item (located next to Edit Stock).
4. Click Suspend or Quote to send the sale to Quote & Invoice Management.
5. Enter the customer's name and phone number in the Purchase Order (PO) field.
6. Save the quote.
7. Convert the quote to an invoice.

 

Step 3 – Take the Deposit

A minimum non-refundable deposit is required before placing the order.

The deposit covers the cost of shipping to the shop and the cost to ship it back to BLA if they change their mind or don’t collect.

Processing the Deposit

1. Calculate the required 20% deposit.
2. Open Customer Payments.
3. Ensure the correct customer quote/ invoice is selected. Add payment will just take it off the oldest invoice otherwise.
4. Enter the deposit amount.
5. Process the payment.
6. The system will return to the POS payment screen.
7. Suspend the payment.
8. Complete the payment on the POS terminal.
9. Add the customer email to the sale from the previous sales page if they would like an email copy as well as their reciept.

Customer Deposit

The customer must sign the Minn Kota Order Form acknowledging the deposit conditions.

Deposits are non-refundable and cover:

• Freight to Karratha Adventure Sports.
• Return freight to BLA if the customer changes their mind.
• Orders not collected within 14 days, unless otherwise agreed by management.

 

Step 4 – Place the Purchase Order

Once the deposit has been received:

• Order through the BLA Dealer Portal or directly through the BLA representative.
• Use the customer's surname as the Purchase Order (PO) reference. Using the customer's surname makes it much easier to identify the order when it arrives.

 

Step 5 – File the Order

Print:

• Quote/ from the system
• Deposit receipt

Staple the documents together in the following order:

1. Minn Kota Order Form
2. Quote/ invoice
3. Deposit Receipt

File the completed paperwork in the designated filing cabinet behind the counter until the order has been collected.

 

Step 6 – When the Order Arrives

When the order arrives:

• Check all items against the supplier paperwork.
• Contact the customer to advise their order has arrived.
• Arrange collection.

 

Step 7- Regular payments

A customer may pay on collection or make regular payments

1. Open Quote & Invoice Management.
2. Select Customer Payments.
3. Select the correct invoice.
4. Enter the amount to be paid
5. Suspend the payment.
6. Complete payment on the POS terminal.
7. Print an extra receipt, staple to the order package in the filing cabinet.

 

Step 7- Final Collection Payments

1. Open Quote & Invoice Management.
2. Select Customer Payments.
3. Select the correct invoice.
4. Enter the amount to be paid
5. Suspend the payment.
6. Complete payment on the POS terminal.
7. Have the customer sign the Quote & Invoice Book.
8. Provide the customer with their copy.
9. Mark the order as collected and remove the paperwork from the filing cabinet into done pile.

 

Large Payment Procedure

Some EFTPOS transactions may exceed the customer's card limits, particularly if they do not have their physical card available to insert.

If this occurs:

1. Open the company internet banking shortcut on the computer.
2. Provide the customer with the company bank details.

Karratha Adventure Sports

• BSB: 016-725
• Account: 649058039

3. Double-check that the customer has entered the correct BSB, account number and transfer amount.
4. Wait until the funds are visible in the company bank account.
5. Only then process the payment in Tower as Direct Deposit.

Never finalise a sale until payment has been received into the company bank account.

 

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