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Junior Sales Assistant


DATE                                      08/08/2023

REPORTS TO       Chelsea Thomas (Fishing Manager) Raymond Spice (Assistant Manager), Natasha Ambroziak (Manager)


Position purpose             

Undertake sales and customer service duties to assist in the operation of Karratha Adventure Sport’s retail function.

Main tasks

Core objectives include:

  • Professionally arrange and replenish stock on display as required
  • Assist with customer enquires (both face-to-face and over the phone) ensuring a high level of professionalism is observed at all times
  • Managing the purchase of goods for sale in an efficient manner
  • Carry out basic cleaning activities to ensure clean and tidy presentation of {store/shop} at all times
  • Spool reels
  • Unpack pallets, price stock and make delivery dockets off
  • Bring customer or stock issues to the attention of management
  • Report safety issues, concerns and incidents to management
  • Add and edit stock in the point of sales system


The above list is not exhaustive and the role may change to meet the overall objectives of the company.

Required qualities           

  • Exceptional customer service focus
  • Excellent attention to detail
  • Sound understanding of area of sale (fishing)
  • Adaptability in approach to the role
  • Friendly and approachable personality
  • Able to work in a team

Desired competencies

  • Initiative
  • Accuracy
  • Personal Responsibility
  • Professional presentation
  • Excellent written and verbal communication





  • No experience necessary
  • Personal interest or willing to learn in fishing/diving

Skills & competencies    

  • Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
  • Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
  • Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
  • Teamwork: willingness to assist and support others as required and get on with team members.
  • Time management/organisation: accomplish objectives effectively within time frame given and to a high standard

Personal attributes         

  • Professional approach (essential)
  • Confident manner (essential)
  • Positive approach to change (essential)
  • Willingness to learn (essential)
  • Interest in area of sale (desirable)

This job description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform other job related tasks requested by management and as necessitated by the development of this role and the development of the business.

 Minimum age 13 with parental permission


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